Shipping conditions

1. Orders

The orders are made in the facilities that Grifo SL has for this purpose. For a good order fulfillment you must fill in the form correctly filled in with all the required information: FULL NAME, EXACT ADDRESS, ZIP CODE, POPULATION, PROVINCE AND CONTACT PHONE NUMBER. 

Once an order is received, a confirmation of the purchase will be sent to your email.

We inform you that the fulfillment of the order and the customer registration process, records the IP addresses of the Internet connection from which they are carried out. The IP address allows us to use it as legal evidence in case of possible fraud due to misuse of credit cards and / or false orders.

Depending on whether the requested products are available or not in Stock, our staff will notify you of the expected delivery date or any changes that may occur regarding the original specifications of the product, being able to cancel your purchase order if you wish.

In the event that one or more of the products of the order, may not be available due to force majeure, orbigovalley.com may cancel the order prior notification to the customer and refund of the amount if it has been paid.

Similarly, orbigovalley.com reserves the right not to fulfill an order if it considers that any of the data of the purchase order and / or buyer, identification data, payment method or any other data are fraudulent, erroneous or incomplete.

2. Prices and Taxes

All your orders are intra-community operations among tax free professionals.

The prices displayed on orbigovalley.com may be reviewed and modified if the conditions require it at any time and without prior notice.

3. Shipping Methods and Delivery Times

orbigovalley.com reserves the right to vary the type of shipment and the company for which it is made, regardless of what is stated on these pages and provided that it does not involve manifest damage to the customer.

Delivery time: All items have a delivery time that depends at all times on the stock available in the warehouse and can be consulted at any time by mail to [email protected] or through our customer service phone +34 987 044 805.

5 to 15 kg 20 to 35 kg
Mainland
North Ireland